Cookie Policy

1 Cookies

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.pentlandmedical.co.uk

1.1 A cookie is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies are designed to be a reliable mechanism for websites to remember important information (such as items added in the shopping cart in an online store) or to record the user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously enters into form fields such as names, addresses, passwords, and credit card numbers. For more information on cookies see https://en.wikipedia.org/wiki/HTTP_cookie.

1.2 Our Site uses cookies. We ask that you read this cookie policy carefully as it contains important information on our use of cookies and similar technologies on our Site.

2 This Policy

2.1 This policy should be read together with our privacy policy (our “Privacy Policy”) which sets out how and why we collect, store, use and share personal data, as well as your rights in relation to your personal data, and details of how to contact us and supervisory authorities in the event you have a complaint.

2.2 This policy relates to your use of our Site only. Our site includes the websites linked to the following domain names and all associated webpages.

https://www.pentlandmedical.co.uk/

2.3 Throughout our Site we may link to other websites owned or operated by third parties These other third party websites may also use cookies or similar technologies in accordance with their own separate cookie polices. For privacy information relating to these other third party websites, please consult their cookie policies.

3 Cookies

3.1 We use cookies and other similar tracking technologies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

3.2 You can set your browser not to accept cookies and you can remove cookies from your browser. Please check the help pages on the website of your browser provider to ascertain how to do this. Also, for further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies located at https://ico.org.uk/for-the-public/online/cookies/. If you do disable or delete cookies please note that some of our Site features may not function properly as a result.

4 Cookies and Our Site

4.1 We use cookies and other similar tracking technologies on this Site to:

4.1.1 recognise you whenever you visit our Site (this speeds up your access to our Site as you do not have to log in each time);

4.1.2 obtain information about your preferences and use of our Site;

4.1.3 keep track of the items stored in your shopping basket and take you through the checkout process in relation to the purchase of goods through our Site;

4.1.4 carry out research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements;

4.1.5 target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests; and

4.1.6 make your online experience more efficient and enjoyable.

5 Types of cookies

5.1 The cookies we place fall into the following categories:

5.1.1 Session cookies — these allow our Site to link your actions during a particular browser session. These expire each time you close your browser and do not remain afterwards.

5.1.2 Persistent cookies — these are stored on your device in between browser sessions. These allow your preferences or actions across our Site to be remembered. These will remain on your device until they expire, or you delete them.

5.1.3 Strictly necessary cookies — these cookies are essential for you to be able to navigate our Site and use its features. Without these cookies, you could not use our Site properly.

5.1.4 Performance cookies — these cookies collect information about how you use our Site, for example which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our Site works.

5.1.5 Functionality cookies — these cookies allow our Site to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and we cannot track your browsing activity on other websites.

5.1.6 Targeting cookies — also known as advertising cookies, these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our Site and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

6 The cookies we use

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

CookieDescription
__cf_bmThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__lc_cidThis is an essential cookie for the website live chat box to function properly.
__lc_cstThis cookie is used for the website live chat box to function properly.
__oauth_redirect_detectorThis cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality.
__Secure-YECNo description
__stripe_midStripe sets this cookie cookie to process payments.
__stripe_sidStripe sets this cookie cookie to process payments.
_gaThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gatThis cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites.
_gat_UA-48108791-1A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gcl_auProvided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gidInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_GRECAPTCHAThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
_uetsidBing Ads sets this cookie to engage with a user that has previously visited the website.
_uetvidBing Ads sets this cookie to engage with a user that has previously visited the website.
CONSENTYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
cookielawinfo-checkbox-advertisementSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsentRecords the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
IDEGoogle DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
JSESSIONIDThe JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.
last_pys_landing_pageNo description
last_pysTrafficSourceNo description
loglevelNo description available.
mNo description available.
MUIDBing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
pys_first_visitNo description
pys_landing_pageNo description
pys_session_limitNo description
pys_start_sessionNo description
pysTrafficSourceNo description
test_cookieThe test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
undefinedWistia sets this cookie to collect data on visitor interaction with the website's video-content, to make the website's video-content more relevant for the visitor.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
VISITOR_INFO1_LIVEA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
vuidVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.
YSCYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-idYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextIdThis cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requestsThis cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

7 Consent to use cookies

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with access to and use of our Site (for example to enable you to put items in your shopping basket and use our check-out process when buying goods).

8 Contacting Us

8.1 If you have any questions about our Site or these Product Supply Terms (or our Business Terms), including if you don’t understand any part of these documents, please contact us:

8.1.1 by e-mail at mail@pentlandmedical.co.uk;

8.1.2 by telephone at +44 (0) 131 467 5764;

8.1.3 by fax at +44 (0) 131 476 1574; or

8.1.4 by post at 48 Craighall Road, Edinburgh, EH6 4RU, United Kingdom.

8.2 We will endeavor to respond to you promptly. Please note that our email and telephone facilities are monitored only during the hours of 1000 to 1600 Monday to Friday (excluding public and bank holidays in Scotland).

8.3 Please also note that we may keep a record of correspondence to enable us to properly manage our Site, to deal with your query, and for quality and training purposes.

9 Changes to this policy

Please note that we may update this policy from time to time, so if you revisit our Site at a later date you should check this policy again at that time to make sure you have seen the current version. This policy was last updated on 3 April 2020.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.